Your visit
A judgement free zone
Most people who avoid the dentist do it for one of two reasons: cost, or a bad experience somewhere else. We have tried to remove both.

The comfort menu
Ask for any of this when you check in. You do not need a reason and you will not be asked for one.
- A therapy dog to sit with you during your appointment
- Blankets
- iPads
- Nitrous gas, available the same day for most appointments
- Oral sedation, arranged in advance for longer or more anxious visits
No lectures
If it has been years, you are not the first person to walk in and say so, and it does not change how you are treated. We deal with what is bothering you first, then lay out the rest in an order that works for your life and your budget.
You will always be told what something costs before it happens. If a tooth can wait, we will say so rather than adding it to today. If your insurance covers part of it, our team works that out with the insurance company rather than leaving it to you.

The therapy dog
Having a dog to sit with during an appointment sounds like a small thing and is not. For patients who tense up in the chair it gives the hands something to do and the attention somewhere else to go, and that alone lowers how much sedation many people end up needing.
It is offered, never imposed. If you would rather not, or you are allergic, say so when you book and the dog stays out of the room. You can also ask at check in on the day if you decide you would like it after all.
What we can do if you are anxious
Tell us when you book rather than when you arrive, because most of what helps has to be arranged in advance. We can put you in the first appointment of the day so there is no waiting room time to sit with it. We can agree a hand signal that stops everything immediately, and it gets honoured every time, which is usually the part that matters most to people who have been dismissed somewhere else.
We can talk you through each step before it happens, or say nothing at all if you would rather not know. Nitrous gas is available the same day for most appointments, and oral sedation can be arranged in advance for longer visits. The sedation page goes through both.
You are also allowed to come in, sit in the chair, meet everyone, and book nothing. Some people need one visit that does not involve treatment before they can face one that does.

For older patients
The office is on the third floor at Suite 302 with elevator access and free parking at the building. Appointments are booked with enough time that nothing is rushed.
If you would like a family member in the room while treatment is explained, that is welcome and you do not need to arrange it beforehand. Treatment plans are written down and priced item by item, so you can take one away and think about it, or discuss it with someone, rather than deciding on the spot.
For children
A child first visit is mostly about getting comfortable with the chair, counting teeth, and leaving having enjoyed it. Nothing invasive happens at that appointment unless there is a problem needing attention.
Parents help most by not passing on their own history with dentists. Words like hurt, shot, and drill tend to arrive from adults rather than from us. Families often book back to back so one trip covers everyone.

Book your appointment today
Tell us when you call if you are anxious, and we will plan the visit around it.
